Customer Service

Welcome to Tacklesmith !

To contact us concerning your order or to check availability of an item please email us at

We do take all orders via our website but if you have a question concerning availability of items you can call us at 608-616-5612

Frequently Asked Questions:

How can I order ?

You can order all items via our online store.
Please contact us with any ordering questions you may have.

What payment options do I have ?

You can pay by Mastercard, Visa, Discover or PayPal.

How long will it take for my order to be shipped ?

Orders placed will be shipped within 24 hours.  USPS Priority
Mail is delivered in an average of 2-3 days to most destinations.

Can I return my items ?

You may return any items as long they are returned in the
same condition that they were received. We refund the
product cost excluding shipping charges.

Returns can be sent to:
    923 S Hastings Way #218
    Eau Claire, WI 54701

Do I have to pay sales tax ?

Wisconsin residents are subject to state sales tax on orders. 

If an item is backordered, how long will it take to arrive ?

Backorders are generally filled within 14 business days of
order placement.